Context
The game design team at TEG was facing communication issues and decision-making bottlenecks that were disrupting the development of multiple games with looming launch dates, and damaging morale. I worked with department heads to seek solutions.
Process
In order to assess the issue, I performed interviews with the game team to establish what bottlenecks and issues they were facing. Using these findings as a starting point, I facilitated a 2-day workshop with the game team and department heads, using a series of brainstorming and working sessions to identify solutions to the structural issues our team faced and how we might implement those solutions amidst ongoing projects.
Outcome
The workshop helped us identify underutilized skills and desires of each team member. The Game Department Director was able to leverage these insights and empower team members to make decisions within their specific field, significantly reducing decision-making bottlenecks and increasing trust. These changes contributed to the timely redesign of the flagship game, Ruins, so that it could be installed on-time in new locations.
